Say hello. Or escalate, or flag a bug.
No ticket system, no AI triage. Eight addresses, each pointing at a real inbox a real human reads. If you’re not sure which one to use, send it to hello@trigunatita.com — I’ll route it.
Contact channels
- Generalhello@trigunatita.com
You’re not sure where to send it. The founder reads every reply.
Replied within 2 business days
- Supportsupport@trigunatita.com
Something isn’t working, a sync failed, a restore needs attention, a feature question.
Creator 48h · Pro 8h · Studio 2h
- Sales / Studio tiersales@trigunatita.com
Multi-channel operators, agencies, and MCN-scale deployments. Custom contracts welcome.
Replied same business day
- Securitysecurity@trigunatita.com
Vulnerability reports, suspicious account activity, incident disclosures. PGP key on request.
Acknowledged within 48h
- Legallegal@trigunatita.com
DPA countersignatures, security questionnaires, takedown notices, subpoenas.
DDQ turnaround within 2 weeks
- Privacyprivacy@trigunatita.com
Data subject requests: access, correction, erasure, portability, consent withdrawal.
Responded within 30 days (DPDP requirement)
- Grievancegrievance@trigunatita.com
Formal grievances under India’s IT Rules 2021 and the DPDP Act 2023.
Acknowledged 24h · resolved 15 days
- Press / partnershipspress@trigunatita.com
Media inquiries, interview requests, partnership proposals, creator collaborations.
Replied within 3 business days
Trigunatita Technologies
India
Office address disclosed on invoice / DPA
I reply to every email personally until volume makes it physically impossible. Expect answers in hours during India business hours, and on the next business day for overnight messages. Complaints are as welcome as compliments — both make the product better.
Escalation path, in order.
- 01
Start at support@
For any product issue — a failed sync, a payment hiccup, an OAuth token that needs refreshing. Include your account email and the correlation ID from any error screens you've seen.
- 02
If unresolved in 48 hours, email hello@
I'll look at the thread and move it forward. This is not a bypass for faster response — it's a safety net when the main channel misses.
- 03
For formal grievances, grievance@
Under India's IT Rules 2021 and the DPDP Act 2023, you have the right to a named grievance officer and a 15-day resolution timeline. This is that path.
- 04
For security disclosures, security@
Never post a vulnerability publicly before reporting to us. We acknowledge within 48 hours, work with you to ship the fix, and credit you in the post-mortem if you want credit.
Or skip the email, and start the test upload.
One free test upload, no card, no trial clock. If it works for your channel, pick a tier. If it doesn’t, write and tell me why.